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China Parcel Forwarding

Effective Date: May 6, 2026

RepDelivery provides China parcel forwarding services for global buyers who purchase goods from sellers, suppliers, platforms, or factories in China. Customers can send parcels to our China warehouse, and our team will help receive, check, photograph, record video, consolidate, repack, weigh, measure, and arrange international shipping.

Our service is designed for buyers who need a simple, clear, and trackable way to ship parcels from China to worldwide destinations.

Before sending any parcel to our warehouse, customers must contact our WhatsApp customer service team to confirm the product type, destination country, available route, shipping cost, and warehouse address.

1. Company Information

This website is operated by:

Website: https://www.repdelivery.com/
Company Name: Skyway (Guangzhou) Supply Chain Management Co., Ltd.
Address: Room 615, Building B, Shima Jinyuan Plaza, Baiyun District, Guangzhou, Guangdong Province, China
Email: [email protected]
WhatsApp: +44 7732 448253
Business Hours: Online support is available daily.

2. What Is China Parcel Forwarding?

China parcel forwarding means that customers send parcels purchased in China to RepDelivery’s warehouse before international shipment.

After parcels arrive, our warehouse team can help with:

This service is useful for customers who buy from different suppliers or platforms and want to ship their parcels together through one organized shipping process.

3. Who Can Use This Service?

RepDelivery’s China parcel forwarding service is suitable for:

Customers should contact us on WhatsApp before sending goods to our warehouse.

4. Shipping Coverage

RepDelivery supports parcel forwarding from China to many worldwide destinations.

Our routes may cover:

Around 90% of worldwide destinations may be serviceable depending on the destination country, product type, weight, volume, customs rules, and current logistics conditions.

African routes and some special destinations must be confirmed with WhatsApp customer service before shipping.

5. How the Parcel Forwarding Process Works

Step 1: Contact WhatsApp Support

Customers contact RepDelivery on WhatsApp and provide:

Step 2: Confirm Route and Warehouse Address

Our customer service team checks the available shipping route and confirms the warehouse address.

Customers should not send parcels before confirming the latest warehouse address with our team.

Step 3: Send Parcels to Our China Warehouse

Customers send their purchased goods from sellers, suppliers, or platforms to our China warehouse.

Customers should provide domestic tracking numbers whenever possible so we can identify warehouse arrivals faster.

Step 4: Warehouse Receiving and Checking

After the parcel arrives, our warehouse team receives and checks the package.

We may open parcels when needed to check visible package condition, product appearance, and quantity where possible.

Step 5: Photo and Video Confirmation

Photo and video confirmation is free.

Our warehouse can provide photos or videos so customers can confirm visible package details before international shipping.

Step 6: Parcel Consolidation and Repacking

If customers have multiple parcels, RepDelivery can consolidate them into one shipment where suitable.

Basic parcel consolidation and reinforced packaging are free.

Step 7: Final Weight, Volume, and Shipping Invoice

After packing, we reweigh and measure the parcel.

The final shipping cost is calculated based on actual weight, volumetric weight, destination country, product type, package size, selected route, and current logistics conditions.

Step 8: Payment and Dispatch

After the customer confirms the shipping invoice and completes payment, RepDelivery arranges international shipment.

Step 9: Tracking and Delivery

After dispatch, we provide a tracking number and shipping updates where available.

Final delivery may be handled by express, postal, or local delivery providers depending on the selected route and destination country.

6. Warehouse Receiving Service

RepDelivery provides China warehouse receiving service for parcels from different sellers, suppliers, or platforms.

Our warehouse service may include:

Customers should provide domestic tracking numbers and parcel details to help us identify packages correctly.

If customers send parcels to the wrong address or fail to provide necessary information, the customer is responsible for any delay, loss, return fee, or additional cost.

7. Free Photo and Video Confirmation

RepDelivery provides free photo and video confirmation after parcel arrival.

This service helps customers check:

Photo and video confirmation does not mean that RepDelivery guarantees product authenticity, brand authorization, internal quality, or seller product accuracy.

RepDelivery is a logistics and forwarding service provider only.

8. Parcel Consolidation Service

RepDelivery supports free parcel consolidation.

Customers can send multiple parcels from different sellers or platforms to our warehouse. After confirmation, we can combine them into one shipment when suitable.

Parcel consolidation may help:

Some parcels may not be suitable for consolidation, including prohibited items, fragile goods requiring separate protection, items going to different addresses, or goods requiring different shipping routes.

9. Repacking and Reinforced Packaging

Basic reinforced packaging is free.

Our warehouse may remove unnecessary outer packaging where suitable, reinforce the parcel, and prepare it for international air freight.

Special packaging requirements may require additional charges, such as oversized items, fragile products, wooden frame packaging, or other customized protective packaging.

Customers should contact WhatsApp customer service before requesting special packaging.

10. Free Storage Period

RepDelivery provides 3 days of free warehouse storage after parcel arrival.

If parcels are not processed within the free storage period, customers should contact WhatsApp support to confirm the next step.

Possible solutions may include:

Return fees and additional handling costs are the customer’s responsibility.

11. Shipping Fee Calculation

Shipping fees are mainly calculated based on:

Minimum chargeable weight: 0.5 kg

The final shipping fee must be confirmed with customer service before dispatch.

12. DDP and Tax-Included Shipping

RepDelivery supports DDP or tax-included shipping routes where available.

DDP-style routes may include:

DDP shipping can help simplify the shipping process for global buyers, but it does not mean parcels will never be inspected, delayed, returned, restricted, or held by customs.

Customers must confirm DDP availability with WhatsApp customer service before shipping.

13. Estimated Delivery Time

Estimated delivery time is usually:

5–13 days after dispatch

This is an estimated delivery time only, not a guaranteed delivery time.

Actual delivery time may vary depending on:

Delivery delays are generally not compensated.

14. Tracking Information

RepDelivery provides tracking numbers and shipping updates after dispatch where available.

Tracking updates depend on:

If tracking does not update for an extended period, customers can contact WhatsApp customer service for assistance.

15. Supported Product Types

RepDelivery can forward many product categories except prohibited items.

Supported product types may include:

Some items require route confirmation before shipping. Customers should contact WhatsApp support before sending special, sensitive, high-value, liquid, battery, powder, food, fragrance, or branded goods.

16. Prohibited Items

RepDelivery does not accept:

If prohibited items are found, RepDelivery may refuse shipment and return the parcel to the original sender. Return costs are the customer’s responsibility.

17. Customer Responsibility

Customers must provide accurate product and parcel information.

Customers should clearly tell us if parcels contain:

If customers hide, misdescribe, or falsely declare the product type, all resulting delays, losses, customs issues, penalties, returns, seizures, or extra fees shall be the customer’s responsibility.

18. Compensation Policy

For eligible confirmed parcel loss before customs clearance, RepDelivery’s standard compensation amount is:

USD 6 per kg

Compensation is subject to confirmation by the logistics route provider.

Compensation does not apply to cases caused by:

19. Responsibility Before and After Customs Clearance

If a parcel is confirmed lost before customs clearance, compensation may be handled according to the standard compensation rule.

After customs clearance, delivery issues are usually handled according to the destination delivery provider’s rules.

If a problem occurs after customs clearance, RepDelivery will help communicate with the logistics provider and seek a reasonable solution. The final result depends on the actual case and carrier confirmation.

20. Damage, Delay, and Address Issues

If goods are damaged during transportation, customers should contact us as soon as possible and provide clear photos, tracking information, delivery proof, and unboxing photos or videos if available.

Damage compensation depends on logistics provider confirmation, package condition, product type, and route policy.

Delivery delays are generally not compensated.

Customers are responsible for providing a complete and correct delivery address. If delivery fails because of incorrect or incomplete customer information, the customer is responsible for related losses, return costs, redelivery fees, or additional shipping costs.

21. Payment Methods

RepDelivery may accept several payment methods, including:

Available payment methods may vary depending on the order, route, country, and current payment availability.

Credit card payments may be processed by third-party payment providers such as Stripe. RepDelivery does not store full credit card numbers or complete card details on our own website.

22. Why Choose RepDelivery for China Parcel Forwarding?

RepDelivery helps global buyers ship parcels from China with a clear and controlled process.

Our service advantages include:

23. Contact Us for China Parcel Forwarding

Before sending parcels to our China warehouse, please contact RepDelivery on WhatsApp to confirm the route and warehouse address.

WhatsApp: +44 7732 448253
Email: [email protected]
Website: https://www.repdelivery.com/