+44 7732 448253

Mon - Sat : 6am-10pm

Effective Date: May 6, 2026

RepDelivery provides China warehouse receiving service for global buyers who purchase goods from different sellers, suppliers, or platforms in China. Customers can send parcels to our China warehouse, and our team will help receive, check, photograph, record video, consolidate, repack, weigh, measure, and prepare parcels for international shipping.

Before sending any parcel to our warehouse, customers must contact our WhatsApp customer service team to confirm the warehouse address, product type, destination country, and available shipping route.

1. Company Information

This website is operated by:

Website: https://www.repdelivery.com/
Company Name: Skyway (Guangzhou) Supply Chain Management Co., Ltd.
Address: Room 615, Building B, Shima Jinyuan Plaza, Baiyun District, Guangzhou, Guangdong Province, China
Email: [email protected]
WhatsApp: +44 7732 448253
Business Hours: Online support is available daily.

2. What Is China Warehouse Receiving?

China warehouse receiving means that customers send parcels purchased in China to RepDelivery’s warehouse before international shipping.

After the parcels arrive, our warehouse team can help with:

This service is useful for customers who buy from multiple suppliers or platforms and want one clear shipping process from China to worldwide destinations.

3. Contact WhatsApp Before Sending Parcels

Customers must contact RepDelivery on WhatsApp before sending goods to our warehouse.

This is important because we need to confirm:

Our warehouse address is publicly available, but customers should still confirm the latest address with WhatsApp customer service before sending parcels. Warehouse address changes are unlikely, but confirmation helps avoid mistakes.

If customers send parcels to the wrong address without confirmation, the customer is responsible for any loss, delay, return cost, or additional fee.

4. Supported Warehouse Receiving Scenarios

RepDelivery can receive parcels from:

Customers should provide domestic tracking numbers whenever possible. This helps us identify warehouse arrivals faster and match parcels with the correct customer.

5. Warehouse Receiving Process

Our standard warehouse receiving process is:

Step 1: Contact WhatsApp Support

Customers contact our WhatsApp support team and provide the destination country, product type, estimated parcel quantity, and shipping requirements.

Step 2: Confirm Warehouse Address

Our team confirms the correct China warehouse address and the available shipping route.

Step 3: Send Parcels to Our Warehouse

Customers send parcels from sellers, suppliers, or platforms to our warehouse.

Customers should keep domestic tracking numbers and send them to our customer service team when available.

Step 4: Warehouse Receiving

After parcels arrive, our warehouse team receives and records them.

Step 5: Open and Check Parcels

Our warehouse may open parcels to check visible package condition, product appearance, and quantity where possible.

Step 6: Photo and Video Confirmation

We provide photos or videos for customer confirmation. Photo and video confirmation is free.

Step 7: Customer Confirmation

Customers check the photos or videos and confirm whether the goods can be consolidated, repacked, and prepared for shipping.

Step 8: Consolidation and Repacking

If needed, we combine multiple parcels, remove unnecessary packaging where suitable, and reinforce the package before international dispatch.

Step 9: Final Weighing and Measurement

After packing, we weigh and measure the final parcel.

Step 10: Shipping Invoice and Dispatch

Customer service confirms the final shipping cost. After payment, RepDelivery arranges international air freight and provides tracking information after dispatch.

6. Photo and Video Confirmation

RepDelivery provides free photo and video confirmation after warehouse arrival.

This service may include:

Customers may request specific detail photos, but special requests should be confirmed with WhatsApp customer service.

Photo and video confirmation helps customers check visible details before international shipping. However, it does not mean that RepDelivery guarantees product authenticity, brand authorization, internal quality, or factory-sealed product condition.

7. Opening and Checking Parcels

RepDelivery may open parcels for visible checking.

Our warehouse may check:

However, RepDelivery does not authenticate products, verify brand authorization, guarantee originality, or take responsibility for product quality problems from sellers or suppliers.

RepDelivery is a logistics and forwarding service provider only.

8. Free Warehouse Storage

RepDelivery provides 3 days of free warehouse storage after parcel arrival.

If a parcel is not confirmed, shipped, or processed within the free storage period, customers should contact WhatsApp customer service to confirm the next step.

Possible solutions may include:

Return shipping fees and additional handling costs are the customer’s responsibility.

9. Parcel Consolidation and Repacking

RepDelivery supports parcel consolidation and repacking.

We can help:

Basic parcel consolidation is free. Basic reinforced packaging is also free.

Customers usually only need to pay the final shipping invoice based on the confirmed route, destination, weight, and volume.

Special packaging requirements may require extra charges. Please confirm with WhatsApp customer service before processing.

10. Shipping Fee Calculation After Warehouse Receiving

After warehouse processing and packing, the final shipping fee is calculated based on:

Minimum chargeable weight: 0.5 kg

The final shipping cost must be confirmed with customer service before dispatch.

11. Supported Product Types

RepDelivery can receive and process many product categories except prohibited items.

Supported product types may include:

Some items require route confirmation before shipping. Customers should contact WhatsApp support before sending special, sensitive, high-value, liquid, battery, powder, food, fragrance, or branded goods.

12. Prohibited Items

RepDelivery does not accept:

If prohibited items are found, RepDelivery may refuse shipment and return the parcel to the original sender. Return costs are the customer’s responsibility.

13. Customer Responsibility

Customers are responsible for providing accurate product and parcel information.

Customers should provide:

If customers hide, misdescribe, or falsely declare the product type, all resulting delays, losses, customs issues, penalties, returns, seizures, or extra fees shall be the customer’s responsibility.

14. Address and Identification Responsibility

Customers should confirm the warehouse address with WhatsApp customer service before sending parcels.

Customers should also provide domestic tracking numbers whenever possible.

If a parcel cannot be identified because the customer did not provide tracking information, parcel details, or identification information, processing may be delayed.

If the customer sends goods to the wrong address, the customer is responsible for the related loss, delay, return fee, or additional cost.

15. Benefits of RepDelivery China Warehouse Receiving

RepDelivery’s China warehouse receiving service helps global buyers:

16. Why Choose RepDelivery?

RepDelivery combines China warehouse support with international air freight and parcel forwarding.

Our service is designed for customers who need:

Before sending parcels, contact us on WhatsApp to confirm your route and warehouse address.

17. Contact Us for China Warehouse Receiving

Please contact RepDelivery before sending parcels to our China warehouse.

WhatsApp: +44 7732 448253
Email: [email protected]
Website: https://www.repdelivery.com/