Effective Date: May 6, 2026
RepDelivery provides China warehouse receiving service for global buyers who purchase goods from different sellers, suppliers, or platforms in China. Customers can send parcels to our China warehouse, and our team will help receive, check, photograph, record video, consolidate, repack, weigh, measure, and prepare parcels for international shipping.
Before sending any parcel to our warehouse, customers must contact our WhatsApp customer service team to confirm the warehouse address, product type, destination country, and available shipping route.
1. Company Information
This website is operated by:
Website: https://www.repdelivery.com/
Company Name: Skyway (Guangzhou) Supply Chain Management Co., Ltd.
Address: Room 615, Building B, Shima Jinyuan Plaza, Baiyun District, Guangzhou, Guangdong Province, China
Email: [email protected]
WhatsApp: +44 7732 448253
Business Hours: Online support is available daily.
2. What Is China Warehouse Receiving?
China warehouse receiving means that customers send parcels purchased in China to RepDelivery’s warehouse before international shipping.
After the parcels arrive, our warehouse team can help with:
- Parcel receiving
- Basic package checking
- Opening parcels when needed
- Photo confirmation
- Video confirmation
- Visible condition checking
- Parcel consolidation
- Reinforced packing
- Final weighing and measurement
- Shipping invoice confirmation
- International air freight arrangement
This service is useful for customers who buy from multiple suppliers or platforms and want one clear shipping process from China to worldwide destinations.
3. Contact WhatsApp Before Sending Parcels
Customers must contact RepDelivery on WhatsApp before sending goods to our warehouse.
This is important because we need to confirm:
- Destination country
- Product type
- Shipping route
- Warehouse address
- Domestic tracking information
- Whether the item needs special handling
- Whether the item can be shipped through the selected route
Our warehouse address is publicly available, but customers should still confirm the latest address with WhatsApp customer service before sending parcels. Warehouse address changes are unlikely, but confirmation helps avoid mistakes.
If customers send parcels to the wrong address without confirmation, the customer is responsible for any loss, delay, return cost, or additional fee.
4. Supported Warehouse Receiving Scenarios
RepDelivery can receive parcels from:
- Different sellers
- Different suppliers
- Different platforms
- Multiple domestic orders
- Multiple parcels from the same customer
- Parcels from different customers when clearly confirmed in advance
Customers should provide domestic tracking numbers whenever possible. This helps us identify warehouse arrivals faster and match parcels with the correct customer.
5. Warehouse Receiving Process
Our standard warehouse receiving process is:
Step 1: Contact WhatsApp Support
Customers contact our WhatsApp support team and provide the destination country, product type, estimated parcel quantity, and shipping requirements.
Step 2: Confirm Warehouse Address
Our team confirms the correct China warehouse address and the available shipping route.
Step 3: Send Parcels to Our Warehouse
Customers send parcels from sellers, suppliers, or platforms to our warehouse.
Customers should keep domestic tracking numbers and send them to our customer service team when available.
Step 4: Warehouse Receiving
After parcels arrive, our warehouse team receives and records them.
Step 5: Open and Check Parcels
Our warehouse may open parcels to check visible package condition, product appearance, and quantity where possible.
Step 6: Photo and Video Confirmation
We provide photos or videos for customer confirmation. Photo and video confirmation is free.
Step 7: Customer Confirmation
Customers check the photos or videos and confirm whether the goods can be consolidated, repacked, and prepared for shipping.
Step 8: Consolidation and Repacking
If needed, we combine multiple parcels, remove unnecessary packaging where suitable, and reinforce the package before international dispatch.
Step 9: Final Weighing and Measurement
After packing, we weigh and measure the final parcel.
Step 10: Shipping Invoice and Dispatch
Customer service confirms the final shipping cost. After payment, RepDelivery arranges international air freight and provides tracking information after dispatch.
6. Photo and Video Confirmation
RepDelivery provides free photo and video confirmation after warehouse arrival.
This service may include:
- Photos of the outer package
- Photos of visible product condition
- Photos of product quantity where visible
- Video confirmation when needed
- Additional detail photos when reasonably requested
Customers may request specific detail photos, but special requests should be confirmed with WhatsApp customer service.
Photo and video confirmation helps customers check visible details before international shipping. However, it does not mean that RepDelivery guarantees product authenticity, brand authorization, internal quality, or factory-sealed product condition.
7. Opening and Checking Parcels
RepDelivery may open parcels for visible checking.
Our warehouse may check:
- Parcel arrival
- Visible package condition
- Visible product appearance
- Quantity where possible
- Obvious damage
- Whether the parcel matches the customer’s basic request
However, RepDelivery does not authenticate products, verify brand authorization, guarantee originality, or take responsibility for product quality problems from sellers or suppliers.
RepDelivery is a logistics and forwarding service provider only.
8. Free Warehouse Storage
RepDelivery provides 3 days of free warehouse storage after parcel arrival.
If a parcel is not confirmed, shipped, or processed within the free storage period, customers should contact WhatsApp customer service to confirm the next step.
Possible solutions may include:
- Paying additional storage or handling fees
- Shipping the parcel as soon as possible
- Returning the parcel to another address provided by the customer
- Holding the parcel temporarily after confirmation
Return shipping fees and additional handling costs are the customer’s responsibility.
9. Parcel Consolidation and Repacking
RepDelivery supports parcel consolidation and repacking.
We can help:
- Combine multiple parcels into one shipment
- Remove unnecessary outer packaging where suitable
- Reduce unnecessary volume
- Reinforce packaging
- Prepare the parcel for air freight
- Reweigh and measure the final package
Basic parcel consolidation is free. Basic reinforced packaging is also free.
Customers usually only need to pay the final shipping invoice based on the confirmed route, destination, weight, and volume.
Special packaging requirements may require extra charges. Please confirm with WhatsApp customer service before processing.
10. Shipping Fee Calculation After Warehouse Receiving
After warehouse processing and packing, the final shipping fee is calculated based on:
- Actual weight
- Volumetric weight
- Destination country
- Product type
- Package size
- Selected shipping route
- Special handling requirements
- Current logistics conditions
Minimum chargeable weight: 0.5 kg
The final shipping cost must be confirmed with customer service before dispatch.
11. Supported Product Types
RepDelivery can receive and process many product categories except prohibited items.
Supported product types may include:
- Watches
- Bags
- Shoes
- Apparel
- Fragrances
- Cosmetics
- Electronics
- Battery products where route allows
- Small-capacity lithium battery products where route allows
- Electronic cigarettes where route allows
- Food products where route allows
- Powders where route allows
- Health supplements where route allows
- Branded goods
- High-value parcels
- Fragile items
- Magnetic products
- Personal goods
- Commercial parcels
Some items require route confirmation before shipping. Customers should contact WhatsApp support before sending special, sensitive, high-value, liquid, battery, powder, food, fragrance, or branded goods.
12. Prohibited Items
RepDelivery does not accept:
- Firearms
- Firearm parts
- Ammunition
- Illegal drugs
- Narcotics
- Medicine or pharmaceutical products
- Items prohibited by Chinese law
- Items prohibited by the destination country
- Items prohibited by customs, airlines, carriers, or applicable law
If prohibited items are found, RepDelivery may refuse shipment and return the parcel to the original sender. Return costs are the customer’s responsibility.
13. Customer Responsibility
Customers are responsible for providing accurate product and parcel information.
Customers should provide:
- Domestic tracking number
- Product type
- Destination country
- Parcel quantity
- Seller or platform information if available
- Special handling requirements
- Whether the product contains battery, liquid, powder, food, fragrance, or other special items
If customers hide, misdescribe, or falsely declare the product type, all resulting delays, losses, customs issues, penalties, returns, seizures, or extra fees shall be the customer’s responsibility.
14. Address and Identification Responsibility
Customers should confirm the warehouse address with WhatsApp customer service before sending parcels.
Customers should also provide domestic tracking numbers whenever possible.
If a parcel cannot be identified because the customer did not provide tracking information, parcel details, or identification information, processing may be delayed.
If the customer sends goods to the wrong address, the customer is responsible for the related loss, delay, return fee, or additional cost.
15. Benefits of RepDelivery China Warehouse Receiving
RepDelivery’s China warehouse receiving service helps global buyers:
- Receive parcels from different sellers or platforms
- Confirm visible package condition before international shipping
- Get free photos and videos
- Use free basic parcel consolidation
- Use free basic reinforced packaging
- Reweigh and measure parcels before shipping
- Confirm final shipping cost before dispatch
- Arrange DDP air freight where available
- Receive tracking updates after shipment
- Ship parcels from China to worldwide destinations
16. Why Choose RepDelivery?
RepDelivery combines China warehouse support with international air freight and parcel forwarding.
Our service is designed for customers who need:
- A China receiving address
- Warehouse photo and video confirmation
- Multiple parcel consolidation
- DDP or tax-included route options
- Air freight from China
- Tracking support
- Worldwide shipping coverage
- WhatsApp customer service
Before sending parcels, contact us on WhatsApp to confirm your route and warehouse address.
17. Contact Us for China Warehouse Receiving
Please contact RepDelivery before sending parcels to our China warehouse.
WhatsApp: +44 7732 448253
Email: [email protected]
Website: https://www.repdelivery.com/
