+44 7732 448253

Mon - Sat : 6am-10pm

Effective Date: May 6, 2026

RepDelivery provides DDP shipping from China for global buyers who need a simpler way to ship parcels, fashion goods, watches, bags, shoes, fragrances, electronics, and other eligible items from China to worldwide destinations.

With DDP-style shipping, RepDelivery helps arrange international freight, customs handling, import duty, VAT or tax-related logistics support, clearance procedures, tracking, and final-mile delivery where available.

Before sending any parcel to our China warehouse, customers must contact our WhatsApp customer service team to confirm the destination country, product type, shipping route, cost, and warehouse address.

1. Company Information

This website is operated by:

Website: https://www.repdelivery.com/
Company Name: Skyway (Guangzhou) Supply Chain Management Co., Ltd.
Address: Room 615, Building B, Shima Jinyuan Plaza, Baiyun District, Guangzhou, Guangdong Province, China
Email: [email protected]
WhatsApp: +44 7732 448253
Business Hours: Online support is available daily.

2. What Is DDP Shipping?

DDP shipping is a tax-included shipping solution where customs handling and import tax-related logistics arrangements are included in the quoted shipping route where available.

For RepDelivery customers, this usually means the shipping quote may include:

DDP shipping helps buyers reduce the need to handle customs and tax payment separately. However, customs rules vary by country, and all routes must be confirmed with customer service before shipment.

3. DDP Shipping Coverage

RepDelivery can provide DDP-style shipping for supported destinations.

For destinations that we can currently ship to, DDP service may be available depending on the route, product type, weight, volume, and current logistics conditions.

Customers must contact WhatsApp customer service to confirm DDP availability before sending goods to our warehouse.

Main Supported Regions

DDP routes may be available for:

For Africa, Middle East, and special destinations, customers should contact WhatsApp customer service to confirm the latest route.

4. What Our DDP Service May Include

Depending on the confirmed route, RepDelivery’s DDP shipping may include:

The exact included services depend on the confirmed destination country, parcel type, and route quotation.

5. How the DDP Shipping Process Works

Our standard DDP shipping process is simple:

Step 1: Contact WhatsApp Customer Service

Contact our customer service team on WhatsApp and tell us:

Step 2: Confirm DDP Route and Warehouse Address

Our team will check whether a DDP route is available for your destination and product type.

After confirmation, we will provide the correct China warehouse address.

Step 3: Send Goods to Our China Warehouse

You send your purchased goods to our confirmed warehouse address in China.

Please do not send parcels before confirming the warehouse address with customer service.

Step 4: Warehouse Photo and Video Confirmation

After your parcel arrives, our warehouse can help check the package and provide photos or videos for buyer confirmation.

This helps you confirm visible package condition before international shipment.

Step 5: Consolidation and Repacking

If you have multiple parcels, we can consolidate them into one shipment where suitable.

We can also reinforce packaging to improve parcel protection before dispatch.

Step 6: Confirm Shipping Fee and Payment

After packing, we confirm the final shipping fee based on weight, volume, destination country, and selected DDP route.

Customers complete payment before dispatch.

Step 7: Dispatch and Tracking

After payment confirmation, we arrange international air freight and provide tracking information after dispatch.

Customers can contact WhatsApp customer service for tracking updates.

6. Shipping Fee Calculation

DDP shipping fees are mainly calculated based on:

Minimum chargeable weight: 0.5 kg

Final shipping cost must be confirmed with RepDelivery customer service before dispatch.

7. Estimated Delivery Time

The estimated delivery time for DDP shipping is usually:

5–13 days

This is an estimated time only, not a guaranteed delivery time.

Actual delivery time may vary depending on:

RepDelivery does not provide compensation for ordinary delivery delays.

8. Tracking Information

RepDelivery provides a tracking number and shipment updates after dispatch.

Tracking availability and update speed depend on:

If tracking does not update for an extended period, customers can contact WhatsApp customer service for assistance.

9. Supported Product Types

RepDelivery can support many product categories through suitable DDP routes, except prohibited items.

Common supported product types may include:

Some special items require route confirmation before shipping.

Customers must clearly tell us the product type before sending parcels to our warehouse.

10. Prohibited Items

RepDelivery does not ship:

If prohibited items are found, RepDelivery may refuse shipment and return the parcel to the original sender. Return costs are the customer’s responsibility.

11. Customs and Tax Rules

RepDelivery’s DDP routes may include import duty, VAT or tax-related logistics support, and customs clearance procedures where available.

However, DDP shipping does not mean that customs inspection, delays, route changes, or destination restrictions can never happen.

Customers may still need to cooperate if customs, carriers, or logistics providers request additional information.

DDP service may be affected by:

12. Customer Responsibility

Customers are responsible for providing accurate and complete information.

Customers must tell RepDelivery if parcels contain:

If customers hide, misdescribe, or falsely declare the product type, all resulting delays, losses, customs issues, penalties, returns, seizures, or extra fees shall be the customer’s responsibility.

13. Compensation Policy

For eligible confirmed parcel loss before customs clearance, the standard compensation amount is:

USD 6 per kg

Compensation is subject to confirmation by the logistics route provider.

Compensation does not apply to losses caused by:

14. Responsibility Before and After Customs Clearance

If a parcel is confirmed lost before customs clearance, compensation may be handled according to the standard compensation rule.

After customs clearance, delivery issues are usually handled according to the destination delivery provider’s rules.

If an issue occurs after customs clearance, RepDelivery will help communicate with the logistics provider and seek a reasonable solution, but the final result depends on the actual case and local carrier confirmation.

15. Address Accuracy

Customers must provide a complete and correct delivery address before dispatch.

The delivery information should include:

If delivery fails because of an incorrect or incomplete address provided by the customer, the customer is responsible for related losses, return fees, redelivery fees, or additional shipping costs.

16. Why Choose RepDelivery DDP Shipping?

RepDelivery helps global buyers make China-to-worldwide shipping easier.

Our DDP shipping service offers:

17. Contact Us for a DDP Quote

Before sending parcels to our warehouse, please contact us to confirm the DDP shipping route.

WhatsApp: +44 7732 448253
Email: [email protected]
Website: https://www.repdelivery.com/